COVID-19 Updates


Updated November, 2020

As we continue to monitor the status of COVID-19 our office remains open remotely and is fully staffed. We are dedicated to addressing questions and concerns regarding certification, examination delivery, continuing education, renewals, recertification, and more. 

Testing Options

NCHEC's intent is to provide a safe examination opportunity to candidates and to assist test-takers through the process to become certified. Obtaining a specialist certification in this time of public health emergency will provide an asset to public health response, emergency preparedness, and the welfare of communities and individuals throughout this epidemic and beyond.  

Over the past few months, we have made alterations to our exam process, which now includes stringent social distancing measures at our Prometric test centers and the option of live remote proctoring from the safety of home.

Changes to Examination Delivery Options

While NCHEC remains committed to delivering the examinations, candidates that wish to withdraw from the exam can do so. However, we strongly encourage each candidate NOT to withdraw from the examination you have spent years of academic preparation to become eligible for. Remember that you are uniquely qualified to obtain a specialist certification through years of study and hard work. Credentialed health education specialists will continue to provide an increasing and critical component of public health response, recovery, and education for our nation. 

Questions regarding transferring examination dates from candidates can be directed to


Thank you to the many certified individuals who have already paid their renewal or recertification online. NCHEC staff remain available to assist those certified individuals who are unable to pay fees due to unexpected job loss, income reduction, or other COVID-19-related challenges.

Questions regarding recertification can be addressed to

Continuing Education Opportunities

We have heard concerns of additional COVID-19-related work duties affecting the ability to earn CECH credits in a timely fashion. NCHEC staff is committed to working with individuals if extended time periods are necessary to participate in professional development activities. Additionally, NCHEC has created a one-time credit opportunity for certified individuals who may be handling an increase of tasks revolving around the COVID-19 pandemic. Read more about how to access the COVID-19 claim form here. 

While some scheduled conferences and programs offered by NCHEC designated providers have been postponed or canceled, other providers have converted to virtual platforms. CHES®/MCHES® are encouraged to identify available programs for Continuing Education Contact Hours (CECH) on our website. 

Questions regarding continuing education can be addressed to

Changes to Professional Preparation Policy

Thank you to the universities that continue to prepare students for the NCHEC examinations and those who strongly encourage graduates to take the credentialing exam. Due to the COVID-19 pandemic, most colleges and universities have closed campuses and have quickly switched to virtual classrooms. With this transition, some have altered grading to pass/fail instead of letter grades. 

For the spring and summer 2020 semesters, NCHEC will honor the decisions of universities regarding the requirements of students to complete classes. Due to the necessity of postponing the CHES® examination, we understand that some universities have temporarily suspended requirements to take the CHES® exam for graduation as the exam would not be administered until a later date. We do ask that you continue to inspire students to seek certification at a time that is convenient for them. As NCHEC continues to navigate all the business changes from COVID-19, we will continue to communicate with those designated as “NCHEC Ambassadors” to ensure information can be shared with students and colleagues. 

Any questions related to exam preparation can be directed to Tanya Cole at

Delay to Updates to Exams Based on HESPA II

In consideration of current events, and in order to allow adequate time to update exam questions based on HESPA II, NCHEC will delay the implementation of the new exams until 2022, rather than as initially planned in 2021.

Questions on the implementation of the new examination specification can be directed to Cynthia Narh at

Submit Your Stories

The certified population of CHES®/MCHES® are by nature both resilient and creative. We have heard from many certified individuals that this outbreak has offered new opportunities to assist with initiatives such as coordinating health department outreach efforts, communicating the availability of testing services, assisting with the distribution of emergency supplies from the Strategic National Stockpile, and many more.

Stories of certified individuals addressing COVID-19 will be highlighted on our website and we encourage the submission of additional stories to

Thank you all for your patience and support as NCHEC continues to make updates and business decisions with the consideration of both public safety and sound certification standards. As our nation moves forward in addressing and recovering from the COVID-19 pandemic, the importance of a competent certified health education workforce is as critical and essential as ever before. We wish everyone strength and perseverance as we navigate through this challenging pandemic.



Linda Lysoby, MS, MCHES®, CAE  |  NCHEC Executive Director                     

Kathy Janes Jinkins, BSN, M.Ed., MCHES®  |  NCHEC Board of Commissioners Chair


April 30, 2020 Update

Dear NCHEC Stakeholders,

On behalf of the Board of Commissioners and staff of the National Commission for Health Education Credentialing, Inc. (NCHEC), our thoughts are with those directly and indirectly affected by the Coronavirus (COVID-19) in the U.S. and around the globe. COVID-19 has impacted all businesses including NCHEC and at the same time has propelled the importance of public health into the spotlight. 

We can all be proud of the health education specialists who serve as “essential personnel” in the fight against this pandemic. They have assumed critical roles in the identification, control, assurance of the needs of individuals and groups, communication, and advocacy for public protection measures, as well as the support of other important health education and health behavior measures during these difficult times.



Linda Lysoby, MS, MCHES®, CAE  |  NCHEC Executive Director                     

Kathy Janes Jinkins, BSN, M.Ed., MCHES®  |  NCHEC Board of Commissioners Chair

Join Our Email List


Request a Presentation Kit

Download the Presentation Kit

Ready to learn more? Request our presentation kit that illustrates the benefits of NCHEC certification or join our mailing list for the latest NCHEC news.