Contact Us

National Commission for Health Education Credentialing, Inc. 

1541 Alta Drive, Suite 303 Whitehall, PA 18052-5642
Phone: (484) 223-0770 (484) 223-0770
Toll-Free: (888) 624-3248 
Fax: (800) 813-0727

For questions about Renewal / General Information / Log-In / Account Issues

Administrative Coordinator

Mimi Byelick

Phone: Extension 18
Email: or

Executive Director



INTERIM Executive Director

Melissa Opp, MPH, MCHES®

Phone: Extension 11

For MCHES® Exam Inquiries/Special Projects


Credentialing Project Specialist



For questions about CHES® Exam / CHES® Exam Applications / Eligibility


Exam Coordinator / Office Manager

Tanya Cole

Phone: Extension 12

For questions about Accounts Payable


Financial Coordinator

Lisa Petrone

Phone: Extension 15

For questions about Provider / Continuing Education / Recertification / Change of Status / Credential Verification


Continuing Education Coordinator

Kaitlyn Matthews, MPH, CHES®

Phone: Extension 14

For questions about Communications / NCHEC Online/ Social Media / Website / Bulletins/ Newsletters / Job Postings

Misozi Houston, MPH, CHES®

Phone: Extension 10

Third-Party Inquiries: Employers/Individuals

To verify certification status for employment purposes for specific individuals please contact the Administrative Coordinator.


The National Commission for Health Education Credentialing (NCHEC) will accept and process complaints from Certified Health Education Specialists (CHES®)/Master Certified Health Education Specialists (MCHES®) and the general public in accordance with the Complaint Policy. NCHEC staff will work with individuals to resolve all complaints.  Unresolved complaints following the initial attempt should be forwarded to:

NCHEC Executive Director


National Commission for Health Education Credentialing, Inc.
1541 Alta Drive, Suite 303 Whitehall, PA 18052-5642

After receiving the complaint, NCHEC shall acknowledge it within five working days. 

NCHEC shall notify the complainant in writing of the outcome of the investigation within 30 working days. Extended time may be needed to resolve a complaint, and, if so, the complainant will be notified of the expected resolution date. A complainant who is not satisfied with the response may request reconsideration of the complaint as described below.


The complainant may submit a reconsideration request of any decision in writing, stating the grounds for the appeal. The correspondence should be received by NCHEC within 30 days of NCHEC’s letter with details of the initial decision/resolution. It should be addressed to:

Executive Director
1541 Alta Drive, Suite 303 Whitehall, PA 18052-5642


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