Contact Us

National Commission for Health Education Credentialing, Inc. 

1541 Alta Drive, Suite 303 Whitehall, PA 18052-5642
Phone: (484) 223-0770 (484) 223-0770
Toll-Free: (888) 624-3248 
Fax: (800) 813-0727
http://www.nchec.org


For questions about Renewal / General Information / Log-In / Account Issues

Administrative Coordinator

Mimi Byelick

Phone: Extension 18
Email: admin@nchec.org or mbyelick@nchec.org


Executive Director

Vacant

 


Deputy Executive Director
 

Melissa Opp, MPH, MCHES®

Phone: Extension 11
Email: mopp@nchec.org


For MCHES® Exam Inquiries/Special Projects
 
Credentialing Project Specialist

Vacant

 


For questions about CHES® Exam / CHES® Exam Applications / Eligibility
 
Exam Coordinator / Office Manager

Tanya Cole

Phone: Extension 12
Email: tcole@nchec.org


For questions about Accounts Payable
 
Financial Coordinator

Lisa Petrone

Phone: Extension 15
Email: lpetrone@nchec.org


For questions about Provider / Continuing Education / Recertification / Change of Status / Credential Verification
 
Continuing Education Coordinator

Kaitlyn Matthews, MPH, CHES®

Phone: Extension 14
Email: cecoordinator@nchec.org


For questions about Communications / NCHEC Online/ Social Media / Website / Bulletins/ Newsletters / Job Postings
COMMUNICATIONS SPECIALIST

Misozi Houston, MPH, CHES®

Phone: Extension 10
Email:  mhouston@nchec.org   


Third-Party Inquiries: Employers/Individuals

To verify certification status for employment purposes for specific individuals please contact the Administrative Coordinator.


NCHEC COMPLAINT POLICY

The National Commission for Health Education Credentialing (NCHEC) will accept and process complaints from Certified Health Education Specialists (CHES®)/Master Certified Health Education Specialists (MCHES®) and the general public in accordance with the Complaint Policy. NCHEC staff will work with individuals to resolve all complaints.  Unresolved complaints following the initial attempt should be forwarded to:

NCHEC Executive Director

BY MAIL:

National Commission for Health Education Credentialing, Inc.
1541 Alta Drive, Suite 303 Whitehall, PA 18052-5642

After receiving the complaint, NCHEC shall acknowledge it within five working days. 

NCHEC shall notify the complainant in writing of the outcome of the investigation within 30 working days. Extended time may be needed to resolve a complaint, and, if so, the complainant will be notified of the expected resolution date. A complainant who is not satisfied with the response may request reconsideration of the complaint as described below.

UNRESOLVED COMPLAINT:

The complainant may submit a reconsideration request of any decision in writing, stating the grounds for the appeal. The correspondence should be received by NCHEC within 30 days of NCHEC’s letter with details of the initial decision/resolution. It should be addressed to:

Executive Director
1541 Alta Drive, Suite 303 Whitehall, PA 18052-5642

 

 
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