COVID-19 Update for Candidates

COVID-19 Update for CHES® and MCHES® Candidates


NCHEC remains dedicated to providing exam candidates with frequent updates on the status of the current exam cycle in conjunction with our testing partner, Prometric.

While Prometric has resumed in-center testing, as well as live remote proctoring options for both the CHES® and MCHES® examinations, we still face significant challenges due to the impact of both state and national COVID-19 requirements and guidelines for social distancing. This means that there may be a limited number of sites and test appointments available as permitted by local governments, and that they will be filled on a first come, first serve basis.

We urge you to use Prometric’s scheduling tool at to begin exam scheduling process if you have not already done so. New appointment hours are opening daily, so it is recommended that you check back frequently if you cannot find an exam appointment during your initial search.

Please keep in mind:
  • Your preferred test center site may open later than June 1 depending on government restrictions in your area. New test site openings can be monitored here:
  • Live Remote Proctoring (LRP) is available for the CHES®/MCHES® exam if you are unable to locate a test site appointment, or prefer to test from your home.
  • If you select LRP as your testing choice, please make sure to complete the systems check in advance, as well as read all materials regarding the LRP process.
  • If you are a current exam candidate, you MUST take action NOW to either schedule your exam or transfer to the October 2020 cycle. If you do not take action before June 30, you will be considered a No Show. We encourage candidates not to delay testing, as a competent, certified health education workforce is more essential than ever before.
  • If you experience difficulty in the scheduling process, please contact Tanya Cole at We are here to help you.

Realize that restrictions regarding the COVID-19 public health crisis may continue to impact test center availability in the coming months. Both NCHEC and Prometric will make every effort to communicate with you promptly regarding your examination. We truly appreciate your patience during these uncertain times. Never hesitate to reach out to us with your questions and concerns!

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