Credentialing Excellence in Health Education

eBook FAQs

Download and Installation of eBooks

The following are instructions on the installation of an eBook reader (Adobe Digital Editions for PC and Mac, and BlueFire Reader for Android and iOS) and adding your eBook to your library.  Please note that there are many eBook reader apps beyond Digital Editions and BlueFire.  A complete list of compatible apps and devices can be found here.

Smartphones and Tablets

  • Install BlueFire reader from either the App Store (iOS) or the Google Play store (Android). Tap the appropriate link to go directly to the download page.
  • Once the app has installed on your device, tap on the BlueFire icon to open it.
  • Enter credentials for an existing Adobe ID or create a new one here. An Adobe ID is required to read DRM documents.
  • Return to your e-mail account and click the DRM license link above.
  • A web page will open with a dialog box asking what you want to do with the file. Tap on "Open in BlueFire Reader."
  • The file will download and install itself into your BlueFire library. This may take a few minutes.
  • Once the installation is finished, you will be given an option to "Open Now" or "Open Later". Select whichever you wish.
  • To access your document in the future, open the BlueFire app. The document is saved in your library and will be immediately accessible.

Windows (PC)

  • Download the Adobe Digital Editions installer by clicking here.
  • Locate the file you just downloaded (ADE_4.0_Installer.exe) and double-click on it to run the installer. The file should be located in your Downloads folder.
  • Open Adobe Digital Editions, and from the Help menu, select "Authorize Computer".
  • For eBook Vendor, select "Adobe ID". Click "Create an Adobe ID" if you need to create one, otherwise enter your Adobe ID credentials.
  • NOTE: There is an option for "I want to authorize my computer without an ID." This is not suggested. If you select this option you do not have to create an Adobe ID, but the document will only be readable on that computer, and you will not be able to re-download the document at a later time if you should lose the original file.
  • Return to your e-mail and click the DRM license link located above. If prompted, select "Open with Adobe Digital Editions 3.0".
  • Adobe Digital Editions will open and the file will download and install into your Adobe Digital Editions library. Once the download is complete, the document will automatically open.
  • To access your document in the future, open Adobe Digital Editions. The document is saved in your library and will be immediately available.

MAC (OS X)

  • Download the Adobe Digital Editions installer by clicking here.
  • Locate the file you just downloaded (ADE_4.0_Installer.dmg) and double-click on it to mount the disk image. The .dmg file should be located in your Downloads folder.
  • Double click the "Digital Editions 4.0 Installer" and follow the prompts to install the software.
  • Open Adobe Digital Editions, and from the Help menu, select "Authorize Computer".
  • For eBook Vendor, select "Adobe ID". Click "Create an Adobe ID" if you need to create one, otherwise enter your Adobe ID credentials.
  • NOTE: There is an option for "I want to authorize my computer without an ID." This is not suggested. If you select this option you do not have to create an Adobe ID, but the document will only be readable on that computer, and you will not be able to re-download the document at a later time if you should lose the original file.
  • Return to your e-mail and click the DRM license link located above. If prompted, select "Open with Adobe Digital Editions 3.0".
  • Adobe Digital Editions will open and the file will download and install into your Adobe Digital Editions library. Once the download is complete, the document will automatically open.
  • To access your document in the future, open Adobe Digital Editions. The document is saved in your library and will be immediately available.

eBook FAQs

Q: What is an eBook? Is it a PDF? 

A: eBook is a generic term for "electronic book", which is a way of distributing written material so that it can be read on electronic devices such as computers, smartphones and tablets.  eBooks can be distributed in several formats, but the format we use is an Adobe DRM-protected PDF file.

Q: What is DRM?  What restrictions are placed on my eBook by DRM? 

A: DRM stands for Digital Rights Management.  DRM prevents unauthorized copying and usage of the eBook.  You may install our eBook on up to 6 of your devices (computers, phones and/or tablets) but you may not distribute copies of the eBook to others.  

Q: How do I read an eBook?  Can I open it in Acrobat Reader? 

A: You cannot use Acrobat Reader to read an eBook because Acrobat does not understand Adobe DRM.  You will need to install an Adobe DRM-aware reader app and register it with Adobe before you download your first eBook.  There are apps available for just about every platform, including Windows, OS X (Apple), Linux, Android and iOS (iPhone/iPad).

Q: Once I have purchased my eBook, will it always be available? 

A: Yes, once you have purchased the eBook, it is yours.  You should save your e-mail receipt, which contains the download link, in case you should need to download the file again at a later time.


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